A Clearer Path to Your Next Home
Find a rental. Apply with confidence. Live well.
Key Haven Property Group is here to make the rental process easier to understand—from finding the right property and completing an application to requesting maintenance and connecting your utilities.
Find a RentalRequest MaintenanceKnow the Process Before You Pay the Application Fee
Each rental property is subject to its owner's written rental criteria- the owner makes the final decision to rent. Review the individual listing carefully before applying. Property specific criteria supercedes general criteria below.
Your Rental Application Starts on the Rental Search Page
Search
Go to the rental search page and find the property you want.
Select
Open the listing and review its details and qualification information.
Apply
Under the property you select, click Submit an Application.
Complete
Pay the $60 application fee per adult and complete all requested information and verification.
Screen
Allow the screening process to be completed before making moving commitments.
What We May Verify
Screening criteria are applied consistently. The items below are general guidelines, not a guarantee of approval.
Identity & Applicant Verification
- Government-issued photo identification such as a driver's license, state ID or passport.
- Each adult applicant are required to complete a separate application and screening. The application fee is $60 and is non-refundable, it includes the background screening.
- No more than 2 persons per room. Guests are allowed for 7 days or less. New roommates must be approved.
- Application fee is waived for active duty military or honorably discharged military and their spouses.
Income & Ability to Pay
- Verifiable household income - documentation demonstrating ability to meet the rental obligation.
- Verification may include 1 month recent pay statements. New Job: Formal offer on letterhead stating position, start date and compensation. Retired: 1 month retirement income statements. .
- Typical guideline: gross household income of approximately 3 times the monthly rent, unless the listing states different criteria.
- If Self-employed: 2 months bank statements or most recent tax return (personal) Or substancial availability of funds on hand (like a large savings account).
Credit History
- A consumer credit report may be reviewed as part of screening.
- Credit scores of all applicant are averaged together and the average must be 650 or higher. Applicants with scores between 600-649 may be approved with increased security deposit (1.5 times the rent).
- A credit score may be one factor rather than the only factor in an application decision.
Rental History
- Verifiable rental history may be requested, when applicable.
- Prior landlord or property-manager references may be contacted.
- Applicants without traditional rental history may be asked for other lawful verification appropriate to their circumstances.
Eviction & Housing Court History
- Eviction filings, judgments, broken leases, and unpaid balances within the last 4 years will disqualify your application.
- Applicants should disclose information requested on the application accurately.
Criminal, Bankruptcy & Background Screening
- Criminal felony convictions will be evaluated on a case-by-case basis.
- Any current bankruptcy that has not been discharged will disqualify your application automatically, regardless of type.
Acceptable Forms of Payment & Lease Signing
- Payments accepted by ACH through the Tenant Portal. If move in/out occur within 7 days the deposit a cashiers check is required.
- Upon approval of application the applicants will have 24-hours to pay the security deposit and sign the lease. The owner reserves the right to continue to market until the lease is signed and deposit is paid.
Rental Assistance & Alternative Verification
- We do not accept housing vouchers.
- Alternative verification may be considered where appropriate and permitted by the property's criteria.
- All applicants are evaluated using consistent, property-specific criteria.
Important: These are general guidelines only. Qualification criteria can differ by property, owner, insurance requirements and applicable law. Never assume you are approved based on this page. Approval is not final until Key Haven or the property owner provides written approval.
Occupancy Is Based on the Home and Applicable Requirements
As a general guideline, occupancy may be limited to approximately two persons per bedroom, subject to the size and configuration of the home, local requirements and other relevant factors.
We look to HUD for guidance on specific policies and apply standards equitable and fairly for each property listed.
Pets Are Property-Specific
Check the Listing
Pet approval, breed/size limits, number of pets, fees and other requirements vary by property. When allowed Pet Deposit is $350 per pet and a monthly $35 per pet rent is typical. Based on property.
Pet Documentation
Certain breed restrictions apply. All pets and service animals must be screened through Petscreening.com. There is a $20 per pet screening fee.
Assistance Animals
Assistance animals are not treated as ordinary pets. Requests for reasonable accommodation are handled under applicable fair housing requirements.
What Happens After You Apply?
$60 Application Fee
The rental application fee is $60 per application. Review the property's listing and application instructions before submitting.
Application fees and screening procedures are subject to applicable law and the terms disclosed for the property.
Typical Lease Signing Timeline
If approved, applicants should be prepared to move promptly. Unless the approval notice states otherwise, the lease and required move-in funds should generally be completed within the deadline provided in the approval notice.
Application warning: Never send money to an individual or third party claiming to represent Key Haven unless you have verified the payment instructions directly with Key Haven Property Group. Be cautious of rental scams, wire-transfer requests, gift-card requests, cryptocurrency requests, or anyone pressuring you to pay before you have verified the property and application process.
Maintenance Request
For routine maintenance, submit the information below. For an emergency involving immediate danger to life or safety, call 911 first. If there is active water intrusion or another urgent property threat, take reasonable steps to prevent further damage and contact the appropriate emergency service/provider and Key Haven as soon as possible.
This form is the page layout for your maintenance workflow. It should be connected to your WordPress/Houzez form system before being used for actual maintenance requests.
Local Utility & Moving Resources
Utility providers vary by address. Confirm the provider for your specific home before starting service.
Tampa Electric (TECO)
Electric service for much of the Tampa Bay / West Central Florida area.
Customer Care: 888-223-0800
City of Tampa Utilities
Water, wastewater and certain solid-waste services within its service area.
Utilities: 813-274-8811
Hillsborough County Water
Water and wastewater services in applicable unincorporated areas and other service areas.
Customer Service: 813-307-1000
Pasco County Utilities
Water, wastewater and related utility services in Pasco County service areas.
Customer Service: 727-847-8131
Duke Energy Florida
Electric service provider in portions of the Tampa Bay region and Florida.
Florida Customer Service: 800-700-8744
AT&T Internet
Internet service availability varies by address.
Support: 800-288-2020
Before You Move In
Document the Condition
Complete any move-in inspection or condition report provided with your lease and keep a copy for your records.
Transfer Utilities
Arrange required utilities before your move-in date and keep confirmation numbers or account information.
Keep Your Records
Save your signed lease, addenda, payment confirmations, maintenance requests and important communications.
Start With the Rental Search
Browse available properties first. When you find the home you want, use the Submit an Application link located under that property to begin the application process.
Browse Rental PropertiesGeneral information on this page does not replace the lease, property-specific rental criteria, or applicable law.